RSGB IT Helpdesk situation now improving

| October 18, 2021

While the RSGB IT Helpdesk remains busy, the situation is now improving, with a large number of queued tickets answered over the past week

We appreciate that we haven’t got to everyone yet, and that some of you have been waiting a considerable length of time, but we are aiming to close all the remaining queued tickets by the end of this week.

Please accept our sincere apologies for this delay, which is caused by continuing high demand for this service.

Please avoid reposting your ticket as this increases the queue length and waiting times for everyone.

Your patience and understanding is most appreciated.

For updates on the current situation see our IT Helpdesk system status page.

Category: Front Page News