Membership Services portal: essential maintenance

| February 6, 2026

UPDATE 16:08 06/02/2026

There will be further short periods of downtime affecting the Membership Services portal and logins to the web and mobile app between 09.00 and 09.30 on 9 February 2026

This is to apply a final set of updates to resolve remaining issues with Membership Services authentication on non-portal resources (see updates below at 15.10 on 6 February 2026, and at 16.20 on 4 February 2026).

We will continue to update this post with news on the progress of these works.

300px_fine_dotted_line

UPDATE 15:10 06/02/2026

We are pleased to report a fix has been developed for the issue affecting non-portal resource logins for members.

For a list of affected services, see the update below at 16.20 on 4 February 2026.

The fix is now in the testing and evaluation stage and we plan to push it out to the live site as early as possible next week.

Again, our apologies for any continuing inconvenience.

Your patience in this matter is much appreciated.

300px_fine_dotted_line

UPDATE 16:20 04/02/2026

We are pleased to report that the Membership Services portal and the mobile and web apps are now fully operational again.

Owing to a number of unforeseen issues, maintenance work on the system over-ran into this afternoon, and we apologize for any inconvenience caused.

We are now clearing up a few remaining issues on the system affecting non-portal resource logins for members.

You may still encounter issues accessing –

  • RSGB Board proceedings
  • Members discounted museum entry vouchers
  • Planning advice leaflets
  • Club insurance – To Whom it May Concern letter

We will continue working on this remaining issue and keep you updated on progress.

Again, our apologies for any further inconvenience,

300px_fine_dotted_line

UPDATE 14:25 04/02/2026

Our apologies that testing of this morning’s maintenance work on the Membership Services portal is taking longer than anticipated.

300px_fine_dotted_line

UPDATE 12:00 04/02/2026

Testing work on the Membership Service portal is now in progress.

300px_fine_dotted_line

UPDATE 08:55 04/02/2026

Scheduled maintenance work on the Membership Services portal is now in progress.

We will update this post with news on the progress of these works.

300px_fine_dotted_line

We will be performing essential maintenance on the Membership Services portal from 08.30 on Wednesday, 4 February 2026

You may notice disruption to the following services –

  • Membership Services portal
  • Logging into RSGB publications on the web or mobile apps

If you are planning to download a Bletchley Park or partner museum admission voucher for this week, we’d advise getting it before Wednesday morning.

We apologise in advance for any inconvenience caused by these works.

Category: Front Page News