RSGB IT Helpdesk still busy

rsgb | March 2, 2022

Our apologies for those of you who have been waiting a long time for a response from the IT Helpdesk, we have a very high level of tickets in the system, which combined with reduced staffing, has increased wait times.

Please be assured that if you have submitted a support ticket, and you haven’t got a reply yet, that it hasn’t been ignored and we will get back to you as soon as we reach you in the queue.