{"id":47663,"date":"2026-05-15T12:30:21","date_gmt":"2026-05-15T11:30:21","guid":{"rendered":"https:\/\/rsgb.org\/main\/?p=47663"},"modified":"2026-05-15T13:35:15","modified_gmt":"2026-05-15T12:35:15","slug":"technical-issue-on-rsgb-website","status":"publish","type":"post","link":"https:\/\/rsgb.org\/main\/blog\/news\/rsgb-notices\/2026\/05\/15\/technical-issue-on-rsgb-website\/","title":{"rendered":"UPDATE &#8211; Technical issues on RSGB website"},"content":{"rendered":"<p><!--\n\n\n<blockquote>\n\n\n<h3><strong>There are currently technical issues which means that some of our online services are temporarily unavailable<\/strong><\/h3>\n\n\n<\/blockquote>\n\n\n--><\/p>\n<h4><strong>UPDATE 13:35 15\/05\/2026<\/strong><\/h4>\n<h4>The <strong><a href=\"https:\/\/rsgb.org\/main\/blog\/board-posts-overview\/board-proceedings\/2025\/05\/02\/2025-board-proceedings\/\" target=\"_blank\" rel=\"noopener\">Board proceedings from 2025<\/a><\/strong> are now back online.<\/h4>\n<h4>The rest of the archive\u2014proceedings from 2017 to 2024\u2014will be back online shortly.<\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"border-style: none;\" src=\"http:\/\/rsgb.org\/main\/files\/2018\/10\/300px_fine_dotted_line-300x3.png\" alt=\"300px_fine_dotted_line\" width=\"300\" height=\"3\" \/><\/p>\n<h4><strong>UPDATE 15:35 14\/05\/2026<\/strong><\/h4>\n<h4>We are working to restore access to the Bletchley Park free admission vouchers scheme, the partner museum admittance discount scheme, and online NoV applications.<\/h4>\n<h4>Unfortunately, a number of technical challenges have been caused by the updates to our server platform, and this work is taking longer than anticipated.<\/h4>\n<h4>In the meantime, if you need urgent access to either one of the voucher schemes, please post a ticket on the <strong><a href=\"https:\/\/rsgb.org\/helpdesk\" target=\"_blank\" rel=\"noopener\">RSGB IT Helpdesk<\/a><\/strong>.<\/h4>\n<h4>Our apologies once again for any continuing inconvenience.<\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"border-style: none;\" src=\"http:\/\/rsgb.org\/main\/files\/2018\/10\/300px_fine_dotted_line-300x3.png\" alt=\"300px_fine_dotted_line\" width=\"300\" height=\"3\" \/><\/p>\n<h4><strong>UPDATE 12:40 13\/05\/2026<\/strong><\/h4>\n<h4>The front page new stories are now available again on the <strong><a href=\"https:\/\/rsgb.org\/\" target=\"_blank\" rel=\"noopener\">main RSGB portal<\/a><\/strong>.<\/h4>\n<h4>We are also now working to restore the Bletchley Park free admission vouchers scheme, the partner museum admittance discount scheme, access to Board proceedings, and online NoV applications.<\/h4>\n<h4>In the meantime, if you need urgent access to either one of the voucher schemes, please post a ticket on the <strong><a href=\"https:\/\/rsgb.org\/helpdesk\" target=\"_blank\" rel=\"noopener\">RSGB IT Helpdesk<\/a><\/strong>.<\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"border-style: none;\" src=\"http:\/\/rsgb.org\/main\/files\/2018\/10\/300px_fine_dotted_line-300x3.png\" alt=\"300px_fine_dotted_line\" width=\"300\" height=\"3\" \/><\/p>\n<h4><strong>UPDATE 16:25 12\/05\/2026<\/strong><\/h4>\n<h4>The <a href=\"https:\/\/rsgb.org\/main\/clubs\/club-insurance\/\" target=\"_blank\" rel=\"noopener\"><strong>confirmation of public liability insurance for Member groups<\/strong><\/a> is now available again.<\/h4>\n<h4>The <strong><a href=\"https:\/\/rsgb.org\/main\/operating\/planning-matters\/advice-booklet\/\" target=\"_blank\" rel=\"noopener\">planning advice booklet<\/a><\/strong> is now available again.<\/h4>\n<h4>Work continues to restore affected services and our apologies again for any continuing inconvenience.<\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"border-style: none;\" src=\"http:\/\/rsgb.org\/main\/files\/2018\/10\/300px_fine_dotted_line-300x3.png\" alt=\"300px_fine_dotted_line\" width=\"300\" height=\"3\" \/><\/p>\n<h4><strong>UPDATE 15:32 12\/05\/2026<\/strong><\/h4>\n<h4>The contact forms for RSGB committees and other services are now back in operation.<\/h4>\n<h4>Work continues to restore affected services and our apologies again for any continuing inconvenience.<\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"border-style: none;\" src=\"http:\/\/rsgb.org\/main\/files\/2018\/10\/300px_fine_dotted_line-300x3.png\" alt=\"300px_fine_dotted_line\" width=\"300\" height=\"3\" \/><\/p>\n<h4><strong>UPDATE 13:50 12\/05\/2026<\/strong><\/h4>\n<h4>The <strong><a href=\"https:\/\/rsgb.org\/main\/operating\/qsl-bureau\/list-of-qsl-sub-managers\/\" target=\"_blank\" rel=\"noopener\">list of QSL Sub-managers<\/a><\/strong> has been now been restored.<\/h4>\n<h4>Work continues to restore affected services and our apologies again for any continuing inconvenience.<\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"border-style: none;\" src=\"http:\/\/rsgb.org\/main\/files\/2018\/10\/300px_fine_dotted_line-300x3.png\" alt=\"300px_fine_dotted_line\" width=\"300\" height=\"3\" \/><\/p>\n<h4><strong>UPDATE 18:20 08\/05\/2026<\/strong><\/h4>\n<h4>The website search function and the login widgit in the RSGB banner heading have now been restored.<\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"border-style: none;\" src=\"http:\/\/rsgb.org\/main\/files\/2018\/10\/300px_fine_dotted_line-300x3.png\" alt=\"300px_fine_dotted_line\" width=\"300\" height=\"3\" \/><\/p>\n<h4><strong>UPDATE 17:55 08\/05\/2026<\/strong><\/h4>\n<h4>Following the recent server work, a fix to address issues in a number of programs we use to provide some of our online services is currently under development and will go the testing stage shortly.<\/h4>\n<h4>As each service completes the testing process and sign off, we will make an announcement as soon as it&#8217;s back online.<\/h4>\n<h4><strong>Again, our sincere apologies for the continuing disruption to services.<\/strong><\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"border-style: none;\" src=\"http:\/\/rsgb.org\/main\/files\/2018\/10\/300px_fine_dotted_line-300x3.png\" alt=\"300px_fine_dotted_line\" width=\"300\" height=\"3\" \/><\/p>\n<h4><strong>UPDATE 19:30 07\/05\/2026<\/strong><\/h4>\n<h4>The web server involved in this week&#8217;s issues is now up-and-running and is undergoing tests.<\/h4>\n<h4>But several programs we use to provide our services need to be modified and then tested on the updated server environment.<\/h4>\n<h4>As each service completes the testing process and sign off, we will make an announcement as soon as it&#8217;s back online.<\/h4>\n<h4>We appreciate progress is slow and that the situation is causing inconvenience for members.<\/h4>\n<h4><strong>Again, our sincere apologies for the wait.<\/strong><\/h4>\n<h4>Please come back to this post for all the latest developments.<\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"border-style: none;\" src=\"http:\/\/rsgb.org\/main\/files\/2018\/10\/300px_fine_dotted_line-300x3.png\" alt=\"300px_fine_dotted_line\" width=\"300\" height=\"3\" \/><\/p>\n<h4><strong>UPDATE 17:05 06\/05\/2026<\/strong><\/h4>\n<h4>Progress has been made on the issue affecting our web server and testing of the fix will begin shortly.<\/h4>\n<h4>If performance is satisfactory, we will immediately start reintroducing the affected services.<\/h4>\n<h4>Again, our apologies for the continuing inconvenience and thank you for your patience while the issue is being resolved.<\/h4>\n<h4>Please come back to this post for all the latest developments.<\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"border-style: none;\" src=\"http:\/\/rsgb.org\/main\/files\/2018\/10\/300px_fine_dotted_line-300x3.png\" alt=\"300px_fine_dotted_line\" width=\"300\" height=\"3\" \/><\/p>\n<h4><strong>UPDATE 09:55 06\/05\/2026<\/strong><\/h4>\n<h4>Again, our sincere apologies for the ongoing inconvenience.<\/h4>\n<h4>Our IT team and contractors are currently working as quickly as they can to restore access to the online services listed below and we will update this post as soon as there are any new developments.<\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"border-style: none;\" src=\"http:\/\/rsgb.org\/main\/files\/2018\/10\/300px_fine_dotted_line-300x3.png\" alt=\"300px_fine_dotted_line\" width=\"300\" height=\"3\" \/><\/p>\n<h4>We are working with our service provider to resolve the issue as soon as possible.<\/h4>\n<h4><strong>The services affected are &#8211;<\/strong><\/h4>\n<ul>\n<li>\n<h4>Bletchley Park admission vouchers<\/h4>\n<\/li>\n<li>\n<h4>Museum discount admission scheme vouchers<\/h4>\n<\/li>\n<li>\n<h4>All NoVs (except those handled by ETCC)<\/h4>\n<\/li>\n<li>\n<h4>Club Finder and Course and Exam Finder<\/h4>\n<\/li>\n<li>\n<h4>Brickworks locator map and club applications<\/h4>\n<\/li>\n<li>\n<h4>Planning permission advice booklet<\/h4>\n<\/li>\n<li>\n<h4>Club insurance documents<\/h4>\n<\/li>\n<li>\n<h4>QSL submanagers list<\/h4>\n<\/li>\n<\/ul>\n<h4>We sincerely apologize for any inconvenience caused, and will keep this post updated with all the latest developments on this issue.<\/h4>\n","protected":false},"excerpt":{"rendered":"<p>UPDATE 13:35 15\/05\/2026 The Board proceedings from 2025 are now back online. The rest of the archive\u2014proceedings from 2017 to 2024\u2014will be back online shortly. UPDATE 15:35 14\/05\/2026 We are working to restore access to the Bletchley Park free admission vouchers scheme, the partner museum admittance discount scheme, and online NoV applications. Unfortunately, a number [&hellip;]<\/p>\n","protected":false},"author":41,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[274,55],"tags":[],"class_list":["post-47663","post","type-post","status-publish","format-standard","hentry","category-front-page-news","category-rsgb-notices"],"_links":{"self":[{"href":"https:\/\/rsgb.org\/main\/wp-json\/wp\/v2\/posts\/47663","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rsgb.org\/main\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/rsgb.org\/main\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/rsgb.org\/main\/wp-json\/wp\/v2\/users\/41"}],"replies":[{"embeddable":true,"href":"https:\/\/rsgb.org\/main\/wp-json\/wp\/v2\/comments?post=47663"}],"version-history":[{"count":35,"href":"https:\/\/rsgb.org\/main\/wp-json\/wp\/v2\/posts\/47663\/revisions"}],"predecessor-version":[{"id":47990,"href":"https:\/\/rsgb.org\/main\/wp-json\/wp\/v2\/posts\/47663\/revisions\/47990"}],"wp:attachment":[{"href":"https:\/\/rsgb.org\/main\/wp-json\/wp\/v2\/media?parent=47663"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rsgb.org\/main\/wp-json\/wp\/v2\/categories?post=47663"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rsgb.org\/main\/wp-json\/wp\/v2\/tags?post=47663"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}