{"id":25384,"date":"2020-07-15T12:54:13","date_gmt":"2020-07-15T11:54:13","guid":{"rendered":"https:\/\/rsgb.org\/main\/?page_id=25384"},"modified":"2025-04-22T16:32:31","modified_gmt":"2025-04-22T15:32:31","slug":"rsgb-remote-invigilation-exam-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/rsgb.org\/main\/rsgb-examination-booking\/rsgb-remote-invigilation-exam-terms-and-conditions\/","title":{"rendered":"RSGB Remote Invigilation Exam &#8211; Terms and Conditions"},"content":{"rendered":"<p>These are the Terms &amp; Conditions for RSGB remote invigilation exams<\/p>\n<p><strong>Online Candidate Availability<\/strong><br \/>\nIt is the responsibility of the candidate to ensure that they are available at the time of the booked remote invigilation examination.\u00a0 In order to be available for an examination it is also the responsibility of the candidate to ensure that the all aspects of their computer related functions are working correctly prior to the examination.\u00a0 Failure to be available for a remote invigilation examination how so ever caused will result in the loss of the appointment and the fee paid.<\/p>\n<div class=\"textLayer\"><strong>Technology requirements<br \/>\n<\/strong>It is the responsibility of the candidate to provide a computer, desktop or laptop (no tablets, including early Surface Pro\u2019s), with the following minimum specification:<\/div>\n<ul>\n<li>2GB of RAM (4GB or more is recommended)<\/li>\n<li>An internet connection with a speed of at least 1.5Mbps (per candidate)<\/li>\n<li>Where WIFI is being used the candidate must know the password<\/li>\n<li>Windows 7+ or a Mac running Mac OS 10.10+ and Safari browser. Linux machines are not supported.<\/li>\n<li>Working webcam (two for Intermediate, Full &amp; Direct to Full exams), microphone and speakers (headphones are optional)<\/li>\n<\/ul>\n<p>Software<\/p>\n<ul>\n<li>Either WebEx, Zoom or Microsoft Teams will need to be installed and working<\/li>\n<li>Candidates are required to ensure that the computer has installed the TestReach Desktop App and it is working.<br \/>\nDownload: <a href=\"https:\/\/www.testreach.com\/candidate-download.html\" target=\"_blank\" rel=\"noopener\">http:\/\/www.testreach.com\/candidate-download.html<\/a><\/li>\n<\/ul>\n<p>Candidate instructions for RSGB remotely invigilated online exams are provided to ensure you can accommodate the exam requirement.\u00a0 To read these please see our FAQ page at <a href=\"https:\/\/rsgb.org\/main\/clubs-training\/exam-faq\/\">https:\/\/rsgb.org\/main\/clubs-training\/exam-faq\/<\/a><\/p>\n<p><strong>Proof of Identity<br \/>\n<\/strong>It is a requirement of all Amateur Radio Examinations that candidates provide photographic ID. In the case of remote invigilation exams this will need to be shown to the camera on your computer.\u00a0 It is the responsibility of the candidate to ensure that this proof is available at this time of the examination. If it is not available the exam may not proceed and will result in the loss of the appointment and the fee paid.<\/p>\n<p><strong>Venue<\/strong><br \/>\nOther than when special arrangements have been made with the RSGB Examinations department it is the candidate&#8217;s responsibility to ensure no other person is present during remote invigilation exams. Invigilators will ask for the venue to be scanned\u00a0 using the camera. Should there be other people present they must be asked to leave &#8211; if they do not the exam cannot proceed and will result in the loss of the appointment and the fee paid.<\/p>\n<p><strong>Remote Invigilation Availability<\/strong><br \/>\nRSGB Examinations are offered with the expectation that invigilators will be available at the booked time and date.\u00a0 Should this not be able to take place because of unavailability, technical issues or any other issues that are the RSGB&#8217;s responsibility it will do its best to re-book this to a mutually convenient time and date.\u00a0 Should this not be possible the RSGB will issue a full refund for the booking.\u00a0 The RSGB accepts no responsibility for any consequential loss and the limit of any liability is the cost of the examination.<\/p>\n<p><strong>Appointment Changes and Cancellations<\/strong><br \/>\nOnce a booking for remote invigilation examination has been made and paid for it is considered final.\u00a0 It is up to the candidate to check carefully that the chosen date and details are correct.\u00a0 You will not be able to change your appointment unless there are exceptional circumstances.\u00a0 Any changes or cancellations that are agreed by the RSGB Examination Department may be subject to an \u00a310.00 administration charge.\u00a0 If you are within 10 days of your appointment date unfortunately we are unable to refund any monies.<\/p>\n<p><b><strong>Special Requirements<br \/>\n<\/strong><\/b>Any candidate who may have special requirements connected to their examination should contact the RSGB Exams Department by email <a href=\"mailto:exams@rsgb.org.uk\">exams@rsgb.org.uk<\/a> prior to making a booking to discuss their individual situation.\u00a0 Any booking made prior to any discussion with the Examinations Department may be cancelled by the RSGB as it sees fit.\u00a0 Any such cancellations may also be subject to an \u00a310.00 administration charge.<\/p>\n<p><b>Data Collection<\/b><br \/>\n<em>What we collect<\/em><br \/>\nWe collect the following information:<br \/>\n** Name and address, candidate number if applicable<br \/>\n** Contact information including email address and telephone number<br \/>\n** Website usage data<br \/>\n** Demographic information such as date of birth, postcode.<br \/>\n** e-payment details<\/p>\n<p><em>What we use the data for<\/em><br \/>\nThe data gathered by this site is used to:<br \/>\n** Take and fulfill candidate bookings<br \/>\n** Internal record keeping and legal obligations<br \/>\n** Administer and enhance the site and service<br \/>\n** We disclose information to third-parties for examination fulfillment purposes<\/p>\n<p>The RSGB holds this data for the specified usage only and does not use the data for any other purpose than that it was supplied for.<\/p>\n<p><b>Data Security<\/b><br \/>\nWe are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.<\/p>\n<p><b>Privacy Policy<\/b><br \/>\nThe Radio Society of Great Britain does not disclose buyers&#8217; information to third parties other than when booking details are processed as part of the order fulfillment or allied services. In this case, the third party will not disclose any of the details to any other third party.\u00a0 All data is held in accordance with the RSGB Privacy policy. A copy of this policy can be found on our main website <a href=\"https:\/\/rsgb.org\/main\/privacy-policy\/\" target=\"_self\" rel=\"noopener noreferrer\">please click here to view it<\/a><\/p>\n<p><strong>Recording<\/strong><br \/>\nRSGB online examinations are recorded for review later if for instance any transgressions are suspected. Once the appeal period for examinations has expired these are deleted in accordance with our privacy policy.<\/p>\n<p><b>E&amp;OE <\/b>(Errors and Omissions Excepted)<br \/>\nThis site in common with others covered by English law operates a policy of Errors and Omissions Excepted (E&amp;OE). Whilst the RSGB takes all reasonable care in the production of this Terms and Conditions page we can accept no responsibility of any inaccuracies or omissions contained within it.\u00a0 Where errors become apparent the RSGB reserves the right to decline examination bookings, withdraw items from sale, amend descriptions and\/or take any other steps it deems necessary.\u00a0 Any changes made are entirely at the RSGB&#8217;s discretion and can be made without prior notice.<\/p>\n<p><strong>Contact<br \/>\n<\/strong>RSGB Examinations Department<br \/>\n3 Abbey Court<br \/>\nPriory Business Park<br \/>\nBedford<br \/>\nMK44 3WH<\/p>\n<p><strong>Email:<\/strong> <a href=\"mailto:exams@rsgb.org.uk\">exams@rsgb.org.uk<\/a><\/p>\n<p><strong>Tel:<\/strong> 01234 832717 (office hours)<\/p>\n<p><span style=\"text-decoration: underline\"><strong>Definitions<br \/>\n<\/strong><\/span><strong>Candidate<\/strong> \u2013 The person taking the examination (any level)<br \/>\n<strong>Online Examination<\/strong> \u2013 An examination conducted online using the RSGB Examination approved software<br \/>\n<strong>RSGB<\/strong> \u2013 The Radio Society of Great Britain who organise the examination<\/p>\n","protected":false},"excerpt":{"rendered":"<p>These are the Terms &amp; Conditions for RSGB remote invigilation exams Online Candidate Availability It is the responsibility of the candidate to ensure that they are available at the time of the booked remote invigilation examination.\u00a0 In order to be available for an examination it is also the responsibility of the candidate to ensure that [&hellip;]<\/p>\n","protected":false},"author":45,"featured_media":0,"parent":25078,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-25384","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/rsgb.org\/main\/wp-json\/wp\/v2\/pages\/25384","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rsgb.org\/main\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rsgb.org\/main\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rsgb.org\/main\/wp-json\/wp\/v2\/users\/45"}],"replies":[{"embeddable":true,"href":"https:\/\/rsgb.org\/main\/wp-json\/wp\/v2\/comments?post=25384"}],"version-history":[{"count":2,"href":"https:\/\/rsgb.org\/main\/wp-json\/wp\/v2\/pages\/25384\/revisions"}],"predecessor-version":[{"id":39129,"href":"https:\/\/rsgb.org\/main\/wp-json\/wp\/v2\/pages\/25384\/revisions\/39129"}],"up":[{"embeddable":true,"href":"https:\/\/rsgb.org\/main\/wp-json\/wp\/v2\/pages\/25078"}],"wp:attachment":[{"href":"https:\/\/rsgb.org\/main\/wp-json\/wp\/v2\/media?parent=25384"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}